Admin Notification
==================

Corporations may need to make general announcements to everyone or publish news to several groups of agents or individuals. Also, Rexpondo administrator may need to contact with specific agents regarding an event.

Rexpondo gives the administration the tool *Admin Notification* which sends announcements and news accurately and in time to a specific group of people. Administrators can send notifications based on a specific list of recipients, or a group of users inside Rexpondo, with powerful text editor enhanced content.

Use this screen to send administrative messages to specific agents, group or role members. The message compose screen is available in the *Admin Notification* module of the *Communication & Notifications* group.

.. figure:: images/administrative-message.png
   :alt: Create Administrative Message Screen

   Create Administrative Message Screen


Administrative Message Settings
-------------------------------

The following settings are available when composing an administrative message. The fields marked with an asterisk are mandatory.

From \*
   This email address will be added into the *From* field of the message.

Send message to users
   One or more :doc:`../users-groups-roles/agents` can be selected in this field, to whom the message will be sent.

Send message to group members
   One or more :doc:`../users-groups-roles/groups` can be selected in this field, to whose members the message will be sent.

Group members need to have permission
   With these radio buttons can be selected, if a group member needs read-only or read-write permissions to receive the message.

Send message to role members
      One or more :doc:`../users-groups-roles/roles` can be selected in this field, to whose members the message will be sent.

Also send to customers in groups
   Select this checkbox to send the message also for customers in groups.

   .. note::

      This option is available only, if ``CustomerGroupSupport`` setting is enabled.

Subject \*
   The subject of the messages.

Body \*
   The body text of the message.