===================== Documentation History ===================== Published by: E-Time Srl, (https://e-time.it), 37036 - San Martino Buon Albergo Verona (Italy). 1. 2019 - OTRS User Manual - OTRS AG (https://otrs.com) 2. 2020 - OTOBO User Manual - Rother OSS GmbH (https://otobo.de) 3. 2023 - Rexpondo User Manual - E-time Srl (https://e-time.it) This work is copyrighted by OTRS AG (original version), Zimmersmühlenweg 11, 61440 Oberursel, Germany and ROTHER OSS GmbH (https://otobo.de), Oberwalting 31, 94339 Leiblfing, Germany. Copyright © for modifications and amendments 2023-2024 E-Time Srl (https://rexpondo.it/), 37036 - San Martino Buon Albergo (VR), Italy. Terms and Conditions OTRS: Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license can be found on the GNU website. Terms and Conditions Rother OSS: Permission is granted to copy, distribute and/or modify this document under the terms of the GNU Free Documentation License, Version 1.3 or any later version published by the Free Software Foundation; with no Invariant Sections, no Front-Cover Texts, and no Back-Cover Texts. A copy of the license is included in the section entitled "COPYING". Authors: OTRS AG (original version), Rother OSS GmbH (https://otobo.de), E-Time Srl (https://e-time.it).