Import/Export

This package provides a tool to import and export configuration items in the CSV format.

Note

This package requires the ITSM Configuration Management feature or any other package that provides back end for objects to be imported and exported.

Administrator Interface

This chapter describes the new features that are available in the administrator interface after installation of the package.

Administration

After installation of the package a new module will be available in the administrator interface.

Import/Export

Use this screen to create import and export templates. The import/export template management screen is available in the Import/Export module of the Administration group.

Import Export Overview Screen

Manage Import/Export Templates

To create a new template:

1. Click on the Add Template button in the left sidebar.

2. Fill in the required fields in all steps.

3. Click on the Finish button.

Add Import Export Template Screen

To edit a template:

1. Click on a template in the list of templates.

2. Modify the fields in all steps.

3. Click on the Finish button.

Edit Import Export Template Screen

To delete a template:

1. Click on the trash icon in the list of templates.

2. Click on the Confirm button.

To import data based on a template:

1. Click on the Import link in the list of templates.

2. Click on the Browse… button and select a CSV file.

3. Click on the Start Import button.

Delete Import Export Template Screen

Start Import Screen

To export data based on a template:

1. Click on the Export link in the list of templates.

2. Choose a location in your computer to save the Export.csv file.

Import/Export Template Settings

The following settings are available when adding this resource. The fields marked with an asterisk are mandatory.

Note

Import/Export package is meant to be independent. This means, that the following settings can be different if no configuration items will be imported or exported.

Edit Common Information

Name * The name of this resource. Any type of characters can be entered to this field including uppercase

letters and spaces. The name will be displayed in the overview table.

Object * Select the object type you want to import to or export from. Format * Select the import and export format. Validity * Set the validity of this resource. Each resource can be used in Rexpondo only, if this field is set to

valid. Setting this field to invalid or invalid-temporarily will disable the use of the resource.

Comment Add additional information to this resource. It is recommended to always fill this field as a description of the resource with a full sentence for better clarity.

Import Export Edit Common Information Screen

Edit Object Information

Import Export Edit Object Information Screen

Name This is a read only field from the previous step. Use the Back button to edit it. Object This is a read only field from the previous step. Use the Back button to edit it. Class * Select the class that is needed to be affected by the import and export. Maximum number of one element * Specify, how many items can have an item. Empty fields indicate that the current values are kept Select this checkbox if the empty field should

keep the data in Rexpondo. Otherwise the data will be overwritten with blank value.

Edit Format Information

Name This is a read only field from the previous step. Use the Back button to edit it. Format This is a read only field from the previous step. Use the Back button to edit it. Column Separator * Select a column separator for CSV file. Charset Select a character encoding for the CSV file.

Import Export Edit Format Information Screen

Include Column Headers Specify if column headers should be included or not.

Edit Mapping Information

Import Export Edit Mapping Information Screen

Click on the Add Mapping Element button to add element from the class. You can also specify if this element is an identifier. The order of the elements is sortable.

Edit Search Information

Template Name This is a read only field from the previous step. Use the Back button to edit it. Restrict export per search You can add search term for each attribute of the selected class to restrict the

import and export functions. The possible fields are listed below this field.

..note ::

The other fields come from the back end driver, and can be different depending on the used object

to be imported or exported.

Import Export Edit Search Information Screen

Agent Interface

This package has no agent interface.

External Interface

This package has no external interface.